Repeat Prescriptions
Some medications require ongoing prescriptions, which means you’ll need repeat prescriptions for regular refills.
To request a repeat prescription:
- Use your patient portal, visit our website, or call our prescription line.
- Be ready with the correct name and spelling of the medication(s) you’re requesting.
Important Notes:
- Allow at least 48 hours’ notice for us to process your request.
- Charges apply for repeat prescriptions, except for children under 14. Fee details are available at the front desk and on our website.
- If your doctor determines that a review is necessary, you’ll be asked to book an appointment.
Additional Reminders:
- You’ll usually need to see your doctor at least once a year to review your health and renew ongoing prescriptions.
- If you have overdue debts, you may need to collect your prescription from reception and make payment on the day.
Important Information About Repeat Prescriptions
Obtaining a repeat prescription involves more than simply clicking a button. Before issuing a prescription, your doctor or nurse practitioner must follow both clinical and legal guidelines.
Here are some of the checks involved:
- Recent consultations: When was your last in-clinic or virtual appointment? You may need a clinical review, as prescriptions can only be renewed a certain number of times without one.
- Monitoring tests: Have you had recent blood tests or other necessary monitoring? If not, you might be given a short supply of medication and asked to complete tests to ensure the medication is effective and safe.
- External treatments: Have you seen a specialist or had surgery recently? Changes to your medications from external providers need to be confirmed before issuing a repeat.
- Prescription timing: Do you already have a repeat prescription waiting at the pharmacy? Check there first to avoid duplicate requests. Controlled drugs, for instance, cannot be re-prescribed prematurely.
- Potential interactions: Are there any medications you’re now taking that could interact with your current prescription? This must be reviewed, especially if your medications have changed recently.
Please plan ahead and request a repeat prescription before running out of medication. If a doctor decides that a review is necessary before issuing a prescription, you may need to schedule an appointment. Remember, it can take 2–3 weeks to secure a doctor’s appointment.
We will only be processing requests from registered patients.